Teller Report

Trouble on February 29th: Gas pumps in New Zealand are down due to a leap day software error

2/29/2024, 11:03:59 AM

Highlights: Self-service petrol pumps in New Zealand could no longer be used on Thursday. A software problem with a payment service provider that was related to leap day. The outage lasted more than ten hours, according to a report in The New Zealand Herald newspaper. Filling stations where payments were possible via app or at the counter apparently did not have to stop operating. The cause is not yet fully understood, but the problem is expected to be fixed in the next few days, a company spokesman said.

In New Zealand, February 29th was not a good day for drivers, with numerous self-service petrol pumps refusing to operate for hours. Apparently it had something to do with the date.


Enlarge image

No refueling possible at the moment: This was the message awaiting drivers in Wellington

Photo: Ryland;

James/AFP

As a result of a software problem in connection with leap day February 29th, numerous self-service petrol pumps in New Zealand could no longer be used on Thursday.

Because card payments were no longer possible, some gas stations in the capital Wellington remained completely closed for hours.

Display boards alerted motorists willing to refuel to nationwide payment problems.

A spokesman for the gas station operator Gull explained that it was a software problem with a payment service provider that was related to leap day.

In addition to Gull, according to the Reuters news agency, Allied Petroleum, Z Energy and BP were also affected by the problem, at least at their self-service stations.

The cause is not yet fully understood

John Scott, managing director of Invenco Group, which offers the payment software solution, said it was a "leap year glitch" that could be fixed with a software update.

His company does not know exactly how the breakdown occurred.

However, the problem will be investigated in the next few days.

According to a report in The New Zealand Herald newspaper, the petrol pumps are now back in operation.

However, according to their report, the outage lasted more than ten hours.

Filling stations where payments were possible via app or at the counter apparently did not have to stop operating.

mbo/Reuters/AFP