Teller Report

Hino City, Tokyo Accidentally sent a document with the address of a DV victim to the perpetrator's home

8/8/2023, 9:14:57 AM

Highlights: In May, Hino City, Tokyo, mistakenly sent a child allowance document with the address of a victim who was separated due to domestic violence. The city hopes to prevent a recurrence by changing the address on the document. "The information that was leaked this time is information that deserves special attention in the handling of personal information," said Hino's Child Care Division chief. "We are truly sorry for the victims," said the City's Director of Child Care, "and we will work to prevent this from happening again"

[NHK] This May, Hino City, Tokyo, mistakenly wrote a child allowance document with the address of a victim who was separated due to DV = domestic violence ...


In May, Hino City, Tokyo, announced that it had mistakenly sent child allowance documents to the perpetrator's home with the address of a victim who had been separated due to domestic violence = domestic violence. The city apologizes to the victims and wants to work to prevent a recurrence.

According to Hino City, in May, a staff member of the Child Care Division mistakenly sent a document to a recipient of child allowance with the address of a victim who had been separated from the victim of domestic violence and sent it to her husband, who was the perpetrator, and two days later, it was discovered by the husband's report.

Hino City requires the submission of a status report once a year when a child is separated from a child allowance recipient, but the address of the separated child was set to be printed on the document in advance.

The city will apologize to the victims and take measures such as bearing the cost of relocating to ensure their safety.

Since no new damage has been caused to the victims, the city hopes to prevent recurrence by changing the address of the separated child not to be printed on the status report.

Naoko Iikura, manager of the Hino City Childcare Division, commented, "We are truly sorry for the victims, and the information that was leaked this time is information that deserves special attention in the handling of personal information, and we would like to thoroughly prevent recurrence."