Teller Report

Big Motor "Whistleblowing System Insufficient" Calls for Improvement Measures Consumer Affairs Agency

8/3/2023, 8:45:09 AM

Highlights: The Whistleblower Protection Act requires businesses with more than 300 employees to establish a whistleblowing system. In the case of fraudulent claims for insurance claims at Big Motor, an investigation report compiled by an investigative committee made up of outside lawyers stated that "the scope of the whistleblowingsystem is limited to harassment cases" The Consumer Affairs Agency will determine whether there has been a violation after receiving the report and consider whether to take administrative measures. "I have to say that I covered up the accusations," the whistleblower said.

【NHK】As a result of the Consumer Affairs Agency's interview about the problem of fraudulent insurance claims by the used car sales company "Big Motor", a whistleblower regarding fraud ...


Regarding the issue of fraudulent insurance claims by the used car dealer Big Motor, the Consumer Affairs Agency revealed that as a result of interviews, it was confirmed that the system for investigating whistleblowing fraud was insufficient, and requested the company to report on improvement measures.

The Whistleblower Protection Act, which is under the jurisdiction of the Consumer Affairs Agency, requires businesses with more than 300 employees to establish a whistleblowing system, including the establishment of a whistleblowing desk.

On the other hand, in the case of fraudulent claims for insurance claims at Big Motor, an investigation report compiled by an investigative committee made up of outside lawyers stated that "the scope of the whistleblowing system is limited to harassment cases, and regulations on investigation methods have not been established." I have to say that I covered up the accusations."

In response to this point, the Consumer Affairs Agency conducted an interview and confirmed that there was no system in place to investigate whistleblowing when a whistleblower regarding fraud was made.


Clarified that he had asked for a report.

The Consumer Affairs Agency will determine whether there has been a violation after receiving the report and consider whether to take administrative measures.